First days of any school can be nerve-wracking for most parents. We first sent our son to preschool two years ago. That first day brought a lot of tears, nervousness, and separation anxiety, understandably.
Kindergarten began for our son just a few days ago. The first day went off without a hitch. The second day, however, angered us to the point of no return.
Our little guy takes the bus to school like most kids. In the past this was never a source for concern. The maybe two or three times it was late, we did receive a phone call. This year my son was transferred to a new school (another story for a different day) that was somewhat closer to our home. We did some research. Apparently, this school does not have a wonderful reputation in this state. In fact, it is one of the lower rated schools when it comes to the state required evaluations put in place by our governor.
Transportation seems to match those reports. On the second day, the bus never showed. We waited, and waited, and waited some more. We never received a phone call. There was no explanation. When we called the district’s transportation supervisor, we were told to hold; that they were flooded with calls, and were soon directed to voicemail.
We had to drive our son to school; putting my fiancé’s job at risk. There is a different driver in the afternoon, so (thankfully) we don’t have to worry much about that. This morning driver is different. From day one he has been a concern. He came off as shaky and unsure over the phone the night before school started. He appeared even more in outer space on the first day. Then, on the second day, he was a no-show.
Seriously? The second day?
Not the middle of the year, not towards the end, the second day.
I am livid. I’ve haunted the school’s transportation department. We left a total of three voicemails collectively and one email. On the third day, we called again. A substitute driver showed. Thankfully, I knew her from the year before at the other school. She assured me my son was in good hands and I felt so much better.
This matter is far from over. Supposedly, this driver will be returning Monday. I’m not so sure I believe that. In fact, we want him fired. I don’t think I’m overreacting in the least. I don’t think anyone reading this will either.
About that third day when we called again: we never got a clear answer on what the hell happened. They simply told us that our son was definitely on the list to be picked up at the correct address. The only comment they offered up on the driver was that he “was not in” the day prior.
No shit. I thought I was imagining things. We only waited for about thirty plus minutes for him in the excruciating heat only to drag ourselves (kid crying, carrying on and all) to the car while getting into an argument over not having a second car, etc etc.
Here is (an edited to protect privacy only) copy of the email I sent to the transportation supervisor:
To whom it may concern:
My name is **** ****. My son is **** **** and just began Special Ed. Kindergarten at the **** **** School #**.
My question/concern is about our morning driver **** *****(I believe he said that is what his name was. We just met yesterday.)
We were told via phone conversation by Mr. ***** that pick-up time would be 8:45AM every morning. We were outside this morning at 8:25AM & the bus never showed up. If something happened, we understand, but would appreciate a phone call so we could make arrangements to get **** to school.
This was a huge inconvenience & also a cause for concern. We are now unsure of our son’s safe arrival to school each day due to the unprofessional nature of this driver. We tried to contact transportation & later left messages. We were told we were not the only parents this happened to today.
We would appreciate a call to address this matter.
Our home number: (***)********
Out/work phone : (***)********
The ******* Family
How would you react if this happened to you? Do you think we’re overreacting? Suggestions? Feel free to sound off on this one. I’d appreciate any feedback as this is still an ongoing matter.